Stephen W. Reilly Bio

Stephen Reilly is a result oriented, strategic executive with thirty years experience improving organization effectiveness through business process design, organization development and information technology innovation. His experience includes a broad range of industries, entrepreneurial and Fortune 100.

Steve founded S. W. Reilly & Associates in 1994 to help companies plan, develop and manage information technology solutions that deliver value. The scope of practice includes:

•  Business and Information Technology Planning.

•  Project Management.

•  Develop and Implement Systems and Technology Infrastructure.

•  Enhance Organization Effectiveness including Information Technology.

•  Business Process Improvement.

•  Executive and Team Coaching.

Representative engagements where we improved the effectiveness of information technology and improved business processes through automation and change management include Renaissance Cosmetics, AM Cosmetics, Hanover Direct, Cablevision, Purdue Frederick, New York City Transit Authority, Cartier, Roche Vitamins, ADP ICS, Ally & Gargano and MediaBay.

•  Renaissance Cosmetics and AM Cosmetics: As Chief Information Officer for these full supply chain consumer products companies with plans to grow to over $500 million sales in three years, we established technical environments with Internet connectivity, E-commerce connection with customers and trading partners, enterprise wide standard systems and merged multiple companies to achieve organization synergies. Developed organization wide education and training program.

•  Hanover Direct: As Chief Information Officer for this $850 million retailer with catalogues, retail stores and Internet distribution channels, developed strategic operational and planning systems to assure product availability to customers on demand; modernized and rationalized multiple call centers to achieve a high level of customer service; and merged multiple companies into a common infrastructure.

•  Cablevision: As advisors to the board, we developed a strategy for improving organization and information technology effectiveness for this rapidly growing $4 billion Cable, Telecommunications and Entertainment Company.

•  Elizabeth Arden: As advisors to senior management, we developed an IT outsourcing strategy for this $850 million consumer products company with plans be $2 billion in 3 years, which will save the company over $7 million per year and significantly improve the Information Technology Organization's ability to deliver a strategic advantage.

Synergystics LLC was formed in 2002 to introduce a unique approach that merges best practices in information technology project management with organization development and change.

Before starting S. W. Reilly & Associates Mr. Reilly worked as Chief Information Officer and senior organization development consultant for American Home Products (currently Wyeth), Ketchum & Company, Sara Lee, Electrolux and Andersen Consulting (currently Accenture).

•  American Home Products: Significantly upgraded the organizations and information technology capabilities throughout the enterprise including operational, supply chain and global information systems. The technology was developed to allow the company to continue to grow while delivering 10% or more earnings growth per year. During this period sales grew from $7 billion to $14 billion and profits grew from $1 Billion to $2 billion.

•  Ketchum & Company: Restructured the business to reduce costs and upgrade customer service. The business was a diversified consumer products company with a core high volume, quick response wholesale drug business that had to operate with the razor thin margins and provide quality, innovative E-commerce systems in order to compete.

•  Electrolux Corporation (Division of Sara Lee): Upgraded the organization and technology in all functional areas, developed standard systems and supported restructuring the business to reduce operating costs and improve customer service. The Sara Lee Culture forced performance measurement since the edit was "if you can't measure it, you can't do it." The IT initiatives reduced product cost, reduced operating expenses and improved customer service. We used systems as the vehicle to promote standardization in the business and to allow consolidation of manufacturing, administration and distribution.

•  Andersen Consulting (currently Accenture): Information technology planning, systems development, implementation and project management including complex, high volume, high performance systems for Fortune 500 companies in consumer products, financial services and utility industries. Clients included Sara Lee Corporation, Amstar, Columbia Gas System, Kraft, Carrier, Chase Manhattan Bank and GTE.

Steve has received an MBA, in Finance from Columbia Graduate School of Business, a BA in Economics from St. Lawrence University and is Professor of Information Technology and E-commerce at St. Francis College.